1. General Policy

InstaPhoto ("we," "us," or "our"), owned by Infinite Synthesis LLP, generally does not provide refunds for our services. All purchases are final unless otherwise required by law.

2. Exceptional Circumstances

2.1. We may consider refunds in exceptional circumstances, such as:

• Extended service unavailability due to technical issues on our end
• Inability to deliver the core service features
• Other circumstances as determined by our team at our sole discretion

2.2. Refund Evaluation:

• All requests are evaluated on a case-by-case basis
• Decisions are made at our sole discretion
• No guarantee of refund approval
• Evaluation based on specific circumstances and service records

3. Excluded Situations

3.1. Refunds will not be provided for:

• Change of mind
• Unused credits or services
• Dissatisfaction with generated images
• Account termination due to Terms of Service violations
• Suspicious usage patterns
• Failed image generation attempts
• Network or device compatibility issues
• User errors
• Partial or incomplete service usage

4. Chargeback and Payment Disputes

4.1. We actively monitor for fraudulent activities.

4.2. Chargebacks or payment disputes may result in:

• Immediate account termination
• Blocking of future service access
• Legal action if warranted
• Additional fees or charges
• Reporting to relevant authorities

4.3. Users must contact support before initiating chargebacks.

5. Subscription Cancellation

5.1. Cancellation of subscription:

• Does not qualify for refund
• Stops future billing
• Allows access until current period ends
• Results in data deletion after period ends

5.2. No prorated refunds for partial period usage.

6. Process for Exceptional Refunds

6.1. To request a refund in exceptional circumstances:

• Contact support@instaphoto.ai
• Provide a detailed explanation
• Include relevant documentation
• Allow up to 5 business days for review

6.2. If approved, refunds will be processed:

• Through the original payment method
• Within 10 business days
• Less any applicable fees

7. Currency and Processing

• Refunds, if approved, will be processed in the original payment currency
• Subject to exchange rates if applicable
• Less any processing fees

8. Legal Compliance

This policy complies with applicable consumer protection laws, payment processor requirements, and Terms of Service.

9. Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes will be posted on our website and are effective immediately upon posting.

10. Contact Information

For any questions about refunds, please contact:

• Email: support@instaphoto.ai
• Response time: Within 2 business days